How can we help?
FAQs first, then real humans on email.
← InvoiceKaro home
Frequently asked
Open invoicekaro.com on your phone or laptop and create an account with your phone number or email. The 14-day free trial includes up to 3 customers, 5 invoices/month, 3 evidence-pack exports/month, and 30 AI actions/month — no card needed.
What is the "Collect" feature?
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I'm a registered MSME — does the app know that?
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How is my client's acceptance recorded?
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Where are uploaded proof files stored?
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I forgot my login. What do I do?
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Does paid access renew automatically?
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Where can I report a bug or suggest a feature?
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Do you have a refund policy?
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Get in touch
General support
Help with the app, bug reports, feature requests.
Billing
Plan access, refunds, payment issues.
Privacy / data requests
Personal-data access, deletion, or correction requests.
Grievance officer
For complaints under the Indian IT Rules, 2021.
grievance@invoicekaro.com
Legal
Compliance, partnership, or legal matters.
Service window
Response times vary by request and service availability. Include your account identifier and relevant invoice, order, payment, or link ID, but never send an OTP, full API key, or complete card or bank credentials.
Status & uptime
You can check the current service health at invoicekaro.com/api/health — it returns a JSON status. If it is failing, please email support with the time and action that failed.