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Proof & Client Approval

Attach files, links and notes, share an approval link, and record the submitted name, IP address, browser, approval time and a fingerprint of the stored proof references.

On this page

For each milestone, attach records of what you delivered and send the client a link to approve it. InvoiceKaro keeps that response in an acceptance certificate you can include when discussing the work or a disputed bill.

Attach proof to a milestone

  1. 1On the milestone card, click + Proof.
  2. 2Choose Upload file to attach a document or image, or Add link / note for anything else.
  3. 3For a link or note, pick the Kind (link, email, note, screenshot or approval) and give it a Label, such as “Approval email from Priya at Acme”. Add the URL (required for a link) and any Notes, then click Save.

You can upload PDF, PNG, JPG, WEBP, GIF, Word (DOC, DOCX), Excel (XLS, XLSX), TXT and CSV files of up to 20 MB each. Proof is listed on the milestone card under Proof. Click Open to view a file, or ✕ to remove an item.

invoicekaro.com/app
Adding a link as proof: choose the kind, label it and paste the URL. Earlier layout shown; use the current navigation steps in this guide.
Adding a link as proof: choose the kind, label it and paste the URL. Earlier layout shown; use the current navigation steps in this guide.View full size
Tip
Attach proof when you mark a milestone delivered, while everything is fresh. The approval page lists the deliverable descriptions; it does not provide the uploaded files or link destinations. Deliver those separately. The evidence pack lists your stored proof records.
  1. 1Make sure the milestone is Delivered and has at least one piece of proof.
  2. 2Click Copy approval link. InvoiceKaro copies a secure link starting with invoicekaro.com/approve/ and tells you when it expires.
  3. 3Send the link to your client on WhatsApp, by email or however you usually talk. They don't need an InvoiceKaro account.

Each approval link works for 14 days. If it runs out before the client gets to it, click Copy approval link again for a fresh one.

What the client sees

The approval page shows your business name, the milestone, its project, amount and due date, and the Deliverables on file: the kind, label or file name, and notes of each piece of proof. To accept, the client fills in Your name (required), an optional Email and optional Notes, then taps I approve this delivery. The page tells them their IP address and browser details will be recorded.

The approval page, as your client sees it on their phone. Earlier layout shown; use the current navigation steps in this guide.
The approval page, as your client sees it on their phone. Earlier layout shown; use the current navigation steps in this guide.View full size
Note
Only someone with the link can open the page, and search engines are told not to index it. It shows this one milestone and nothing else from your account.

The acceptance certificate

When the client approves, the milestone moves to Approved (the card says “via portal”) and InvoiceKaro records an acceptance certificate that can't be edited afterwards. It holds:

RecordedWhy it matters
Approver name and emailThe name and optional email entered by the person using the link; these are not independently verified.
Their notesAnything they wrote when approving, such as “Looks great, please invoice.”
IP addressThe recorded network address of the approval request; it is not proof of identity or location.
BrowserThe browser information sent with the request.
Date and timeExactly when they accepted.
SHA-256 bundle hashA fingerprint calculated from the stored file hashes, URLs and labels. It does not capture changes to an external website or every displayed field.
What the certificate records
Projects locks proof after approval: + Proof and the proof ✕ buttons disappear. If the current proof-reference fingerprint differs from the certificate's fingerprint, the approval page warns “Evidence changed after acceptance”. The certificate records a link-based response; it does not verify the approver's identity or guarantee a legal outcome.

Recording an approval yourself

If the client approved by email or in a meeting, open ⋯ More on the delivered milestone and choose Mark approved (manually). The milestone needs at least one piece of proof. It moves to Approved, but you don't get a certificate: the evidence pack shows it as an approval recorded by you. Attach the client's email as proof, with the kind email or approval, to back it up.

Links expire after 14 days. To stop them sooner, for example if you sent one to the wrong person or the scope changed, choose ⋯ More → Revoke approval link. That stops every link you've created for the milestone. Anyone who opens a revoked or expired link sees a message asking them to get a new one from you. When the client approves, any other links for that milestone stop working automatically.

Note
Revoking links does not erase an existing acceptance certificate. The link used to approve can still display that recorded approval until its normal expiry.
Why can't I see Copy approval link?+
It's only offered while the milestone is Delivered, so mark it delivered first. If the link still won't create, add at least one piece of proof: there has to be something to approve.
Can the client download my files from the approval page?+
No. The page lists each deliverable's kind, label or file name and notes, but not the files themselves. Deliver the files the way you normally would.
What if the client approved by email instead?+
Attach that email as proof before using ⋯ More → Mark approved (manually). The pack identifies it as an approval recorded by your team; it does not create a portal acceptance certificate.
Need help with these steps? Contact support