InvoiceKaro
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Getting Paid

Recording Payments

UPI and bank transfers don't report back, so you record each payment: Mark as paid for the full balance, Record payment for part-payments, cash or card, or Mark Paid on several invoices at once.

On this page

Money paid by UPI or bank transfer goes straight into your account, so InvoiceKaro doesn't see it arrive. When it lands, record it. It takes a few seconds and keeps your dashboard, the Payments page, your reminders and the customer's pay page right.

Note
Confirm receipt in your bank or payment app before recording a UPI or bank payment. A customer opening a link or showing a payment screen is not confirmation that the money arrived.

Pick the right way

UseWhenWhere
Mark as paidThe customer paid the whole balance.On the invoice, or in its ⋯ menu.
Record paymentOnly part arrived, or you want to note the method and a reference.The Payments page.
Mark PaidSeveral invoices were paid in full.Select them in Invoices.
Warning
Recorded payments can't be edited or deleted, so check the invoice and the amount before you confirm.

Mark an invoice as paid

  1. 1In Invoices, click the invoice to open it. Or click ⋯ on its row (on a phone, press and hold the card).
  2. 2Click Mark as paid. On the open invoice it's the green button: at the top on a computer, at the bottom on a phone.
  3. 3The confirmation, for example Mark INV-2026-0002 as paid?, shows the amount it will record: the whole balance due. Click Mark as paid.
invoicekaro.com/app
Mark as paid asks you to confirm the amount first, because a recorded payment can't be changed. Earlier layout shown; use the current navigation steps in this guide.
Mark as paid asks you to confirm the amount first, because a recorded payment can't be changed. Earlier layout shown; use the current navigation steps in this guide.View full size

The invoice becomes Paid. On the Payments page, the payment is listed with the method Marked paid.

Record a part-payment, cash or card

  1. 1Open Payments and click Record payment (on a phone, + Record).
  2. 2Under Choose the invoice, click the invoice. Only issued invoices with a balance are listed, and the Amount fills in with the balance due.
  3. 3Change the Amount if only part arrived. It can't be more than the balance.
  4. 4Pick the Method: UPI, Cash, Bank or Card.
  5. 5Optionally, add the Transaction ID, such as the UPI reference or cheque number.
  6. 6Click Record, check the summary in Record this payment?, and confirm with Record payment.
invoicekaro.com/app
Record payment on the Payments page: choose the invoice, then the amount, method and an optional reference. Earlier layout shown; use the current navigation steps in this guide.
Record payment on the Payments page: choose the invoice, then the amount, method and an optional reference. Earlier layout shown; use the current navigation steps in this guide.View full size

A part-payment leaves the invoice open for the rest. The invoice shows how much of the total is paid, its Activity lists Payment received, and the pay page shows Already paid and Balance due, with the UPI QR asking only for the balance. Once the payments add up to the total, the invoice becomes Paid by itself.

Tip
Matching a UPI credit? A payment made with the pay page's QR or UPI app button is for the exact balance due and carries the invoice number as its note.

Mark several invoices paid at once

In Invoices, tick the boxes on the rows (on a phone, tap Select, then the cards) and click Mark Paid in the bar that appears. After you confirm, the full balance of each invoice is recorded. Drafts, paid and cancelled invoices are skipped, and the message tells you how many were done and how many were skipped. See Managing invoices.

Where a payment shows up

  • The invoice: its status and balance, with the payment in its Activity.
  • Dashboard: Outstanding goes down, Collected goes up for the period the money arrived in, and a paid invoice leaves Pending or Overdue. See Dashboard & KPIs.
  • Payments: the payment is listed under Received, and Collected, Expected, Avg. days to pay and Receivables ageing update. See The Payments page.
  • Reminders: a fully paid invoice leaves the Reminder queue, and any reminders scheduled for it are skipped.
  • Pay page: shows Paid · Thank you instead of the ways to pay.

Cash sales saved offline

When offline billing is prepared, Quick Bill → Save cash sale offline saves a cash sale on this device. After sync finishes, the invoice is paid and its cash payment keeps the original transaction date. An interrupted sync can leave a draft visible in your account before its cash payment is recorded. Keep the saved bill and retry Sync now; do not create the sale or record the same cash payment again manually. Check Synced to your account and the final invoice before treating it as complete. UPI, bank payments and recording payments against existing invoices need an internet connection. See Offline billing.

For milestone and project work

If you bill in milestones, Projects adds proof, client approval and an Evidence Pack, which help when a client disputes whether the work was delivered. A milestone's invoice is recorded as paid in exactly the same way. See Projects: get paid with proof.

Why doesn't a UPI payment mark the invoice paid on its own?+
The money goes straight from your customer to your UPI or bank account, and neither of them tells InvoiceKaro. You record it once you see it arrive.
Can I record a payment on a draft?+
No. Only an issued invoice with a balance can take a payment. Send it, or mark it as sent, first.
I recorded the wrong amount or the wrong invoice. Can I undo it?+
Not in the app: recorded payments can't be edited or deleted, which is why you confirm first. If it happens, contact support with the invoice number.
Need help with these steps? Contact support