Getting Paid

Pay Links: Share & Revoke

Copy an invoice's pay link to share on WhatsApp or anywhere else, see how long it lasts, revoke it, and what your customer sees when a link no longer works.

On this page

Every issued invoice can have a secure pay link (invoicekaro.com/pay/…) that opens its pay page. Share it wherever you talk to your customer, and revoke it whenever you need to. The page always shows the invoice's current balance.

Copy a pay link

1Open Invoices: in the left menu on a computer, or the bottom tab on a phone.
2Click ⋯ on the invoice's row and choose Copy pay link. On a phone, press and hold the card for the same menu. You can also open the invoice and click Pay link.
3Pay link copied confirms it and says when it expires. Paste the link into WhatsApp, an email or a text message.

The ⋯ menu on an unpaid invoice: Copy pay link, with Revoke pay link below it. Earlier layout shown; use the current navigation steps in this guide.View full size

Copy pay link appears only on an issued invoice that still has a balance due. A draft gets one once you send it or mark it as sent. A paid or cancelled invoice has nothing left to collect.

Tip

Invoice emails and SMS include the link automatically, but InvoiceKaro's WhatsApp message doesn't. For customers you reach on WhatsApp, copy the pay link and send it in your own chat. See Sending invoices & reminders.

Note

No payment details saved yet? The link still copies, but you'll see Add a UPI ID or bank details in Profile, because the pay page has no way to show how to pay. See Set up how you get paid.

How long a link lasts

The default lifetime is 30 days; check the expiry shown in Pay link copied. Copying again creates a fresh expiry, and your earlier links keep working until they expire or you revoke them. Each email or SMS that InvoiceKaro sends carries a fresh link of its own.

Revoke a pay link

Revoke when a link went to the wrong person or you want to turn off access to that pay page. This does not block a transfer using bank details or a UPI ID the customer has already saved.

1Open the invoice's ⋯ menu and choose Revoke pay link.
2In Revoke pay link?, click Revoke.
3Pay link revoked: every link made for that invoice so far stops working at once, including the ones in messages you've already sent.

The invoice itself doesn't change: it's still issued and still owed. To share it again, choose Copy pay link. The new link works, and the old ones stay off.

Warning

An issued invoice can't be edited. If one is wrong and nothing has been paid on it, choose Cancel invoice from its ⋯ menu, which also turns off its pay links, then create a corrected invoice. See Invoice statuses & numbering.

When a link doesn't work

Your customer sees a short InvoiceKaro page instead of the invoice. None of your invoice or payment details are shown.

Why	What your customer sees
You revoked it	This payment link was turned off, asking them to get an updated link from you.
It has passed its expiry, or the invoice was cancelled	This payment link has expired, asking them to get a new link from you.
The link was cut short or mistyped	This link isn't working, asking them to open the full link from your message.

A revoked link: your customer sees that it was turned off, and none of your invoice details. Earlier layout shown; use the current navigation steps in this guide.View full size

Note

A paid invoice's link still opens. It shows Paid · Thank you instead of the ways to pay.

Pay link or portal link?

A pay link covers one invoice. A customer's portal link (Copy portal link in their details in Customers) shows their whole account with you: the total Outstanding, and their invoices with what's still due on each. The portal has no payment buttons, so to collect, send the invoice's pay link. Portal links default to 60 days; check the expiry shown when you copy one, and Revoke portal links turns them all off at once.

Need help with these steps? Contact support